Update on OverDrive/Amazon Glitch

By Sara Gold, October 14, 2013 3:42 pm

Below is an update on the issue reported to you early today regarding some Kindle users may be prompted to ‘Buy now with 1-Click’ when attempting to download a Kindle book from your OverDrive-powered website, rather than being taken to a page to redeem their checked out eBook title. Unless the user wants to buy the title, they should not click this option:

While we continue to work with Amazon to resolve this issue, we have temporarily disabled the Kindle book format from your OverDrive-powered website. Users will not be able to borrow, download, or place a hold on Kindle books during this time. However, Kindle books currently checked out will not be affected.

We will continue to update you when we have additional information.

We apologize for the inconvenience and thank you for your patience.

3 Responses to “Update on OverDrive/Amazon Glitch”

  1. David Robinson says:

    Interesting. I noticed this months ago whenever I would try to checkout a book using my mobile device (amazon redirects to a “mobile” version of the site and this one has the “buy now with 1-click” option). The desktop version didn’t have this issue. Glad someone is going to get this fixed. I thought it was due to some sort of restriction similar to some books only having a “download with USB only”.

    Regards,
    David

    P.S. I’m not a wisconsin library patron, but I was searching the web on this issue because my own library (oregon) is also having issues with overdrive and kindle format but they weren’t kind enough to explain why it was disabled.

  2. Stef says:

    Thanks for the update! I hope Amazon is able to fix the problem quickly.

  3. Sara Gold says:

    Hi David,
    Thanks for your comment. What library are you at in Oregon?

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