Staff's blog

OverDrive and our library partners have experienced tremendous growth in the past two months. It’s true: More people are downloading eBooks and more from the library than ever before. Due to this increased usage, many of our public, school, and college library partners have received more questions about the service from first-time patrons. (What software do I need? How do I authorize my device?) We also know that when a returning user gets a new device, there may be additional questions.

There has been a flurry of postings about the recent HarperCollins decision to limit the number of circulations per title of their OverDrive books. This summary SCLS TechBits Blog posting has links to several good resources in an accurate timeline on the issue:

http://scls.typepad.com/techbits/2011/03/overdrive-harpercollins-and-26-circs.html

In addition here’s a link to access a report on the HarperCollins titles in the WPLC collection:

Several complaints about the old app have come through support, so this should be well-received. Please pass along to the librarians on the front lines who may not see these emails.

thanks,

Jane Richard

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