The Wisconsin Library User (and Non-User) surveys study the perceptions of the population of Wisconsin toward libraries and library use. The surveys capture perceptions of library users and non-users and provide actionable information about library perceptions that could be used by anyone. WPLC first sponsored the development of a scientific telephone survey in 2003. The instrument was refined for telephone implementation in 2007, and revised in 2012 to be a mail survey (with an online option). The change in 2012 was done to better capture the segments of the population that are not easily accessible by telephone.
In October 2016, the WPLC Board approved a proposal from Morrill Solutions Research to begin the process for the next round of User/Non-User surveys. This resulted in the WPLC User / Non-User Research Program. The funded programs are currently in progress, a final webinar is scheduled for September 26th at 1:00 pm, and the funded programs along with the project manager will present at WLA 2017 on Wednesday, October 18th at 4:30pm.
- User / Non-User Research Program: includes webinar recordings and slides
- User / Non-User Research Program Materials: includes outcomes from the funded projects
- Survey data
- Wisconsin Public Library: Attitudes, Opinions, and Usage
- A PowerPoint version is available upon request; please email the WPLC project manager
- The Wisconsin Library User (and Non-User) II: Outcomes of a Statewide Survey: 2003-2007 comparisons (2007)
- Appendix 5: Tables for WPLC 2007 survey results
- The Wisconsin Library User (and Non-User): Outcomes of a Statewide Survey (2003)
- PowerPoint presentation (2003) [.pps format]